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When Choosing a Transport Company is Just Too Easy

Updated: Jul 25, 2023

Einstein said "The definition of insanity is doing the same thing over and over and expecting different results". So in today's healthcare delivery environment, it's important to seek out innovative ways to improve around every corner. In the case of Non Emergency Medical Transportation (NEMT), it's no different.

"The current model is not sustainable and the industry of Non-Emergency Medical Transportation (NEMT) is long overdue for the changes that we have been bringing to the table since emerging from the pandemic" - Stephen Newman

It's challenging, coming to terms with the idea that what has typically been considered merely a commodity, can now be justified as a competitive advantage among care providers, but only when choosing the right transport provider. Zeroing in on the chronic, acute and catastrophic patients, and making sure they have credentialed transportation, changes outcomes. This mitigates downstream costs!

This September, our own Stephen Newman, owner of 360 Quality Care + Transport Services, will deliver a presentation that many are calling an "industry deal changer" to leading NEMT professionals, company owners and operators, executives, payors, NEMT vendors and educators. This, at the upcoming NEMTAC Transform Conference in Jacksonville, Florida. It's the most important annual event of its kind.

360, known for providing extraordinary quality, timeliness and support care services, has experienced exponential growth since starting up in 2016. As an advocate for better health outcomes, the company set out to prove that the current fee-for-service transportation model is not only antiquated but incentivizes providers to continue doing things the way they’ve always been done.

"While other health care industry segments have taken advantage of change thru the implementation of the Affordable Care Act and the Value Based Purchasing Program, transportation has remained essentially the same for over fifty years" - Stephen Newman.

Newman and his team think that it’s time for a change, so the best way to convince his contemporaries is to provide a glimpse into what has made his company successful while giving clear and defined methods of what it takes to do it. He'll show how one NEMT company, his own, has adapted its model to build the next-generation NEMT transportation services. He calls it Priority Medical Transport (PMT).


Because of improved margins and the 360 efficiencies that include credentialed best business practices, care providers can now be in a sustainable, scalable position to compete at higher levels.

In just a few short years 360 has changed the way care providers think about NEMT in and around St. Louis, MO.

  • An outstanding reputation for high quality, reliable and timely service.

  • Recognized as “Best In Class” among peers and clients.

  • Fleet of 20+ Dodge Caravans, Voyagers, Toyota Sienna.

  • 2,000+ transports per month.

  • 98%+ on-time performance.

  • 70+ local SNF / RCF / ALF accounts and growing.

  • 17 local and regional hospital accounts and growing.

  • 85+ health / senior care accounts including home care agencies, home health, hospice, care management.

360 wants to help care providers within their reach who want to help improve outcomes and experience how a transportation program can now be cost neutral.

If you'd like to know more, follow the link below. We can't wait to meet you!

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