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Chronic - Acute - Catastrophic - In-Need - At-Risk

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After much success in the Non-Emergency Medical Transport (NEMT) space, we decided to adjust our focus on the most vulnerable patients -those most-at-risk who require something more than just the average transportation carrier, or volume oriented service.  We call our new initiative Priority Medical Transport (PMT).  

Establishing the criteria for serving those most at-risk is a very necessary paradigm shift towards overcoming sub-optimal outcomes and the expenses associated with rising healthcare costs.  We have elevated our standards by offering our clients, partners and healthcare providers a necessary option, when needing better access to care and improved health outcomes for all. PMT is a focus on "quality" versus "volume".

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The Priority Medical Transport Journey 

The pandemic provided 360 Quality Care + Transportation Service the perfect opportunity to "tool up" our capacity to make an impact on one of our regions biggest challenges related to or corner of healthcare delivery.  The National Academies of Sciences, Engineering, and Medicine (formerly known as the Institute of Medicine) define access to care as the “timely use of personal health services to achieve the best possible health outcomes.” Many people face barriers that prevent or limit access to needed health care services.  In our work, we see the role transportation plays in the role of access and want to make a difference.

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As a result, we focused on refining our flagship services and strived to deliver a standard of service higher than we thought we could reach.  We would do it with an inspired staff who understands that quality, high touch, reliable transport can and will improve health outcomes for our customers and our community.  

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We continued to invest in the areas that we thought would have the most impact.  We bought more vans, vetted and hired more drivers who care.  We empowered them to do what it takes to provide a desirable service based on our collective desire to serve others - we would all learn the benefits, when putting others in front of ourselves.  We began to advocate through our marketing.  We adapted our moto, "We are Purpose Driven" as a reminder to ourselves and to our clients.  As a result we expanded our ability to identify and acknowledge those who needed us the most, seeking to provide our level of service to as many who needed it.    

As a result, we have tested, marketed and refined our place in Non-Emergency Medical Transportation (NEMT).   We have expanded our operations and found a niche in the corner of the industry that sets us apart .  It's called Priority Medical Transport (PMT) and it represents an important new initiative aimed at improving and enhancing the Access to Care issues that are so prevalent in today’s healthcare system. 

Advocacy Initiatives - 2023/2024

Here you will find a collection of advocacy pieces designed to educate how we can improve the system. It's how we identify the most important patients within the Non Emergency Medical Transportation space.  It's also how we help medical providers and their employees, partners, clients, patients and families acknowledge that the most "at-risk" patients within the system also  require the most care.  Last, in order to improve the health outcomes of at -risk patients, we show you why we must provide a service far greater than the average transport, with consistency and quality mirroring the patient care plan.

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Having been provided with the perfect opportunity to "tool up" our capacity to not only deliver great services but to also develop content to share throughout our network.  We invested significantly in the areas that can potentially have the most impact and improve health outcomes.  We have tested, marketed and refined our operations plan finding a niche in the corner of the industry that sets us apart from our competition.  It's called Priority Medical Transportation. (PMT)

This page is dedicated to clients, partners and affiliates who would like to join us in helping distinguish PMT as a unique standard of performance designed to improve health outcomes within the Non Emergency Medical Transportation industry.  - Stephen Newman, President, 360 Quality Care and Transport Service

Explaining Priority Medical Transport
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Explaining Priority Medical Transport

An overview of 360's Priority Medical Transport Concept supported by important data.
Priority Medical Transport for Hospitals
04:26

Priority Medical Transport for Hospitals

360 presents how hospital discharges can profoundly affect health outcomes.
Priority Medical Transport for Skilled Nursing Facilities
02:52

Priority Medical Transport for Skilled Nursing Facilities

360 presents how Priority Medical Transport can provide cost neutral value to Skilled Nursing Facilities.
Explaining Transition 2 Home
03:56

Explaining Transition 2 Home

360 explains their latest concept, Transition 2 Home, a Coordinated Hospital & Skilled Nursing Discharge Program for Successful Recoveries.
Focus on the 5 Percent
01:13

Focus on the 5 Percent

360 Quality Care + Transport Services focuses on the 5 percent of patients who need help the most.
Module #1
03:54

Module #1

Module #1, In the release of his first video module, Newman explains Priority Medical Transport (PMT) as a necessary distinction for healthcare intervention: "a critical class in itself, PMT plays a significant role in improving access to healthcare for those that need it the most".
Module #2
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Module #2

Module #2, In this next module, Stephen Newman of 360 Quality Care + Transport, shows us how he does it. Newman gives the facts and figures that make a good case for establishing a new standard with cost neutral outcomes, for the use of Quality Medical Transportation.
Module #3
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Module #3

Module #3, This next module gets specific on the role that transportation plays in transitioning patients back to their homes following a short stay at the hospital, skilled or rehab facility. Newman explains how the implementation of the Affordable Care Act, along with the trend for value based care has improved patient experiences, population health and reduced costs.
Module #4
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Module #4

Module #4, Module #4 delivers insight into the reasons why Priority Medical Transportation requires a focus on "quality" versus "volume". Establishing the standards for serving those most at-risk is a very necessary paradigm shift towards realizing sub-optimal outcomes and the costs associated.
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A leading factor in why we focus on the top 5 percent of cases is supported by the fact that the Social Determinetants of Health reports that medical transportation is essential to obtaining better access to care and improved health outcomes.  

Non-Emergency Medical Transportation and the

Social Determinants of Health

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*Healthy People 2030, U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion. Retrieved [date graphic was accessed], from https://health.gov/healthypeople/objectives-and-data/social-determinants-health

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