Chronic - Acute - Catastrophic - In-Need - At-Risk
After much success in the Non-Emergency Medical Transport (NEMT) space, we decided to adjust our focus on the most vulnerable patients -those most-at-risk who require something more than just the average transportation carrier, or volume oriented service. We call our new initiative Priority Medical Transport (PMT).
Establishing the criteria for serving those most at-risk is a very necessary paradigm shift towards overcoming sub-optimal outcomes and the expenses associated with rising healthcare costs. We have elevated our standards by offering our clients, partners and healthcare providers a necessary option, when needing better access to care and improved health outcomes for all. PMT is a focus on "quality" versus "volume".
The Priority Medical Transport Journey
The pandemic provided 360 Quality Care + Transportation Service the perfect opportunity to "tool up" our capacity to make an impact on one of our regions biggest challenges related to or corner of healthcare delivery. The National Academies of Sciences, Engineering, and Medicine (formerly known as the Institute of Medicine) define access to care as the “timely use of personal health services to achieve the best possible health outcomes.” Many people face barriers that prevent or limit access to needed health care services. In our work, we see the role transportation plays in the role of access and want to make a difference.
As a result, we focused on refining our flagship services and strived to deliver a standard of service higher than we thought we could reach. We would do it with an inspired staff who understands that quality, high touch, reliable transport can and will improve health outcomes for our customers and our community.
We continued to invest in the areas that we thought would have the most impact. We bought more vans, vetted and hired more drivers who care. We empowered them to do what it takes to provide a desirable service based on our collective desire to serve others - we would all learn the benefits, when putting others in front of ourselves. We began to advocate through our marketing. We adapted our moto, "We are Purpose Driven" as a reminder to ourselves and to our clients. As a result we expanded our ability to identify and acknowledge those who needed us the most, seeking to provide our level of service to as many who needed it.
As a result, we have tested, marketed and refined our place in Non-Emergency Medical Transportation (NEMT). We have expanded our operations and found a niche in the corner of the industry that sets us apart . It's called Priority Medical Transport (PMT) and it represents an important new initiative aimed at improving and enhancing the Access to Care issues that are so prevalent in today’s healthcare system.
Advocacy Initiatives - 2023/2024
Here you will find a collection of advocacy pieces designed to educate how we can improve the system. It's how we identify the most important patients within the Non Emergency Medical Transportation space. It's also how we help medical providers and their employees, partners, clients, patients and families acknowledge that the most "at-risk" patients within the system also require the most care. Last, in order to improve the health outcomes of at -risk patients, we show you why we must provide a service far greater than the average transport, with consistency and quality mirroring the patient care plan.
Having been provided with the perfect opportunity to "tool up" our capacity to not only deliver great services but to also develop content to share throughout our network. We invested significantly in the areas that can potentially have the most impact and improve health outcomes. We have tested, marketed and refined our operations plan finding a niche in the corner of the industry that sets us apart from our competition. It's called Priority Medical Transportation. (PMT)
This page is dedicated to clients, partners and affiliates who would like to join us in helping distinguish PMT as a unique standard of performance designed to improve health outcomes within the Non Emergency Medical Transportation industry. - Stephen Newman, President, 360 Quality Care and Transport Service