Carly Newman: Leading with Kindness, Driving with Purpose

Carly Newman, 360's Director of Operations

At 360 Quality Care + Transport Services, compassion isn’t just a value — it’s a daily practice. And few embody that more fully than Carly Newman, 360's Director of Operations and heart of the operations team.

Carly doesn’t just manage logistics; she orchestrates care. Whether she’s guiding families through the transportation process or listening to patients’ stories on the road, Carly brings a rare blend of empathy and precision to every interaction. “Walking families through what our services provide is the most uplifting part of my day,” she shares — and it shows.

Her leadership style is rooted in responsiveness

360 and Shirley Ryan Mobility Lab

But Carly’s journey isn’t just professional — it’s personal. Working alongside her parents, Debbie and Stephen Newman, who founded 360 at what most would call retirement age, Carly has learned the power of accountability, grit, and grace. “They push me harder than I could have anticipated,” she says. “But I’m thankful to have gotten my work ethic from them.”

Carly Newman

That work ethic is contagious. Under Carly’s leadership, 360 isn’t just a transportation company — it’s a purpose-driven family. One where patients and employees alike are treated with dignity, and where kindness is the prescription for a better day.

In a world of missed appointments and fragmented care, Carly Newman is helping 360 deliver something rare: a ride that restores trust, and a team that moves with meaning.