360 Employee Spotlight: Carly Newman prescribes care with kindness
Carly Newman, Operations Manager at 360 Quality Care and Transport, gets asked constantly “Do you enjoy working for the company”? The answer every time is “Yes! I enjoy it SOOO much! I get excited to go into work every day and can honestly say (alongside my employees) that this is the reason why we perform so far above our competition”.
If she’s driving, she loves listening to the stories of the patients. If she’s in the office, it’s assuring the families of patients that their loved one will be in good hands. “Walking the families through what our services provide is the most uplifting part of my day”.
But it’s not only the patients that count on special care, the drivers also receive their schedule based on the needs of our patients. "What comes in each day determines what happens out in the field", says Carly. It is constantly changing and it all has to be on time, every day. “Our technology helps keep us connected to our live dispatch team”. Drivers learn exactly what they need to know when delivering a patient; a stress free and safe arrival. It’s the perfect balance of hospitality and healthcare and it’s what makes sense for both our clients and the comprehensive transportation needs of the community.
Most importantly though, Carly says working for her parents has been the biggest challenge. “They push me harder than I could ever have anticipated. They hold me accountable in ways I sometimes wish they would not. But, I am thankful to have gotten my work ethic from them”.
Debbie and Stephen Newman started 360 Quality Care and Transport right here in St. Louis, MO at what most people consider retirement age. Carly gets a little emotional when talking about her parents and how much of an honor it has been to work alongside such significant role models. “Their dedication and motivation to provide a quality experience for the patient is one thing, but what they do for our employees is something I've never seen before”. All three are proud to say that 360 Quality Care and Transport is #STLMADE.
360 Quality Care and Transport isn't just a company that people work for. It's a compassionate, purpose driven family with one important prescription for both patients AND employees: Care with Kindness. Sometimes that’s all anyone needs in order to make a day better. - 360