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Why Families Choose 360 Quality Care + Transport Services
Our families and private-pay clients play an essential role in supporting the health and well-being of their loved ones. Families trust 360 Quality Care + Transport Services to provide safe, reliable, and compassionate Non-Emergency Medical Transportation (NEMT) for seniors and individuals with disabilities. These testimonials highlight the peace of mind families experience knowing their loved ones are transported with dignity, professionalism, and on-time care. We are honored to earn the trust of families throughout the St. Louis region and proud to help remove transportation barriers to medical care.
"Erin arrived with warmth, patience, and genuine compassion—making sure everyone felt comfortable, supported, and never rushed. When it was time to head home, Erin reminded us that no one was in a hurry and that at 360, care doesn’t stop at the door" - Theresa B.
“This is actually a really positive call. Your driver who took our resident Helen yesterday was incredible. He was the most caring person Helen has ever had transport her. She said Earl was beyond professional, and with Helen’s challenges, she felt extremely safe in his care. She hopes she’ll be able to ride with him again soon.”
“We don’t get many calls to compliment drivers, so I thought it was important to share this with you, especially since Helen had such wonderful things to say about Earl.” - Barb S.
"360 Quality Care + Transport Services has rescued us from difficult transportation situations more times than I can count over the past two years. You all are the best! Every single driver and dispatcher is always professional, pleasant, helpful, and understanding. Your staff is truly amazing—don’t change a thing.
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Our new accessible van has been life-changing and has given us so much more freedom with scheduling—whether it’s extra physical therapy and rehab, or even just a simple shopping adventure.
Big hugs to Debbie from both of us—we’ll never forget how much you helped us when we needed it most.” - A grateful caregiver
"I'm calling to thank you so much for being able to arrange Jimmy's transport to Mercy Hospital last Monday morning at 8am. And thank you for getting him there without any difficulties and being so very gracious and nice to him. I really appreciate that 100%." - Mary C.​​
"Thank you for another great ride to and from Megan's doctor today, courtesy of Justin (to the doctor's office) and (for the ride back home). Once again, 360 has provided my daughter, Megan and me with a safe, superb ride with a wonderful first-class driver/attendant. Terrance is also so very kind, competent, funny and smart. His company and conversation made my last ride feel like we'd arrived at our destination in a New York minute! Thank you all for making a stressful event, once again, a pleasure". Amy M
"I want to tell you how I feel about your service. I am so thankful to you and your team. You are the best. I have used one other service prior to yours. They where fine but you guys are great. I will highly recommend your company and team every time. Over the top! I had the pleasure of riding with my mother and Justin was our driver. He is a wonderful person and representative for your company. Words do no justice regarding his customer service. What a great person. He put a smile in my heart. Thank you for all you do! I will always Highly recommend your company and service." - Sandra K.
"On behalf of my parents and myself, I wanted to let you know how wonderful our experience with Ben was today. He is so kind and patient. We were thrilled to meet him and to have him help us out today. Our many thanks." - Laurie D.
"Thank you for your assistance in transporting my father. Your team provided exceptional service. Debbie and Carly were so very patient and respectful. I highly recommend your services." - Darryl C.
"Thank you very much. The service was excellent, the driver, Ken, was very professional and the trip back and forth was done in a timely manner." - Leslie Y.