What our families say about us:
I'm calling to thank you so much for being able to arrange Jimmy's transport to Mercy Hospital last Monday morning at 8am. And thank you for getting him there without any difficulties and being so very gracious and nice to him. I really appreciate that 100%.
I want to tell you how I feel about your service. I am so thankful to you and your team.
You are the best. I have used one other service prior to yours. They where fine but you guys are great. I will highly recommend your company and team every time. Over the top! I had the pleasure of riding with my mother and Justin was our driver. He is a wonderful person and representative for your company. Words do no justice regarding his customer service. What a great person. He put a smile in my heart. Thank you for all you do! I will always Highly recommend your company and service.
On behalf of my parents and myself, I wanted to let you know how wonderful our experience with Ben was today. He is so kind and patient. We were thrilled to meet him and to have him help us out today. Our many thanks.
Thank you for your assistance in transporting my father. Your team provided exceptional service. Debbie and Carly were so very patient and respectful. I highly recommend your services.
Thank you very much. The service was excellent, the driver, Ken, was very professional and the trip back and forth was done in a timely manner.
Thank you for another great ride to and from Megan's doctor today, courtesy of Justin (to the doctor's office) and Jarae (for the ride back home). Once again, 360 has provided my daughter, Megan and me with a safe, superb ride with a wonderful first-class driver/attendant. Terance is also so very kind, competent, funny and smart. His company and conversation made my last ride feel like we'd arrived at our destination in a New York minute! Thank you all for making a stressful event, once again, a pleasure.
My mom and I thoroughly enjoyed having Soncia as her driver today! She was so professional and personable! I felt like we were best friends by the time we were back at the nursing home. When we need 360’s services again, i sure hope we get Soncia!
I used your service yesterday. My driver was Ashley and she was just wonderful. She made sure my trip was not only safe but enjoyable as well. I felt like I was riding with a friend. She represents your company very well. I used your service because the transportation service my insurance company set up for me left me stranded once again. I filed a grievance with them this morning and I gave them your company’s information to consider when their current contract is up with MTM. Whether they ever improve their transportation service or not, I doubt it will ever be as reliable as yours. I am so pleased with every aspect of your service. I will definitely be using your service again.
Your service was fantastic. I had heard horror stories about other companies forgetting to pick up their loved ones, so I was so pleased with your professionalism, timeliness on both legs, and your patience, kindness and concern for my father and me. Our driver Carly was so friendly and went over and above with her customer service. Such a pleasant person and an enjoyable ride visiting with her. Thank you. We will highly recommend your service.
We certainly appreciate all of the rides 360 has provided for our mother - Ben, Carly especially come to mind. Our family appreciates all of the kindness your wife and staff showed to her over the last year.
I am so thankful for 360 and the phenomenal job that they did taking me and my dad to Saint Louis University basketball games. My dad was diagnosed with dementia in 2016, which was very difficult for him as well as our family. He deteriorated to the point that he had to be moved to Manor Grove nursing home in 2017. My dad, a Class of 1971 Saint Louis University graduate, always took me to SLU basketball games growing up, so we were both big fans and still are. I took him to games at Chaifetz Arena myself, until he got to the point where he needed special transport. I was dreading the day when we had to pay a transport company my dad because of the cost that some companies charge for this service. It was very important to me that we continue to go to SLU basketball games, it was the only thing that we could do together that made it seem as though my dad was not sick. The affordability of 360 allowed us to continue to attend games, which truly meant the world to us. We used 360 at least a dozen times, and they were always on time to pick us up and bring us back - even across different drivers. My dad passed away in October 2019, but we are very grateful for the quality service provided by 360.
Message: Impeccable transportation services provided, clean state of the art vehicles. Team members Debbie, Pam, Ashley and Kim provided outstanding services during each of the three trips to her doctor appointments. My mother was comfortable and she felt safe in their care. Thank you!
We have been using the 360 care and transport service for two years for my wheelchair bound wife. They have always been reliable, timely and friendly. This past week, driver Debbie went above and beyond their usual excellent service. When my wife’s caregiver was delayed by the recent election, Debbie stayed with my wife through her therapy so that she would not be alone and would always have a caring friendly face near by. This shows the level of connection and caring that makes 360 such an exemplary organization. Well done Debbie!
Driver Terrance was so kind and special to us, and he also helped my neighbor once he got Evelyn back into the house. He is the kindest man I’ve ever met.
Driver Kimberly picked me up this morning around 8:00 AM. She was the most wonderful person I'd ever met. We had a great ride. We laughed - love her to death! You guys are wonderful. Just want to let you know.
I don't know what I would have done without 360 Quality Care + Transport! Thank you for being prompt, patient and going above and beyond with taking me and my mother to the doctor's office. You made it look so easy and taught us how to move her without throwing out our backs. Thank you!
Kimberly was my mom’s driver today. She was truly amazing, she made my mom feel so much better with her happy and positive personality. I would highly recommend 360!
Two weeks ago, we lost my mom to COVID-19. It was a shock, but thankfully she had made most of the arrangements for both herself and my dad a couple of years ago. Both of them were in the same nursing home and only mobile by wheelchair. For the day of my mom’s funeral, we needed to transport my dad from the nursing home to the funeral home, church, and cemetery, all without exact times. And in a vehicle where he could remain in his wheelchair. I called numerous services and most just shut me down or didn’t understand what I needed. Steve was wonderful, he immediately understood the situation and went out of his way to get an extra driver to come in knowing the situation we were in. He returned calls quickly and answered any questions. The night before the funeral, a member of the staff called to confirm everything and walk me through what we needed to know. Ken, the driver, was kind and professional and flexible. It was cold and snowy and he made my dad feel safe. I can not recommend Steve and his staff enough, they made a challenging and emotional part of a hard day seamless and easy. We are truly grateful!
360 Care + Transport was the only company we trusted to transport a family member from the hospital to the rehab facility after a hip injury. The owner was extremely thoughtful and very responsive to our needs. He kept in touch with the hospital staff and our family to coordinate the transport before and as soon as the hospital was ready to discharge. Ralph was our driver and he was also very considerate, kind, and patient. The car was extremely clean and the ride was smooth, especially considering the treacherous snowy and icy weather. I highly recommend 360 Care + Transport.
What our facility clients say about us:
I have truly enjoyed working with you and your exceptional company. For the past 20 years I have been waiting for someone to get it right with medical transportation. You have accomplished that and are the best transportation company in the area. All of you guys are exceptional at what you do. Thanks for all you do for my team, my residents and my patients.
Brooking Park Skilled Nursing & Rehabilitation
We recently used your company for a couple of our patients. I wanted to say thank you to you and your staff. I called to make a reservation, myself, last week. It was the first time I personally have interacted with your team by phone. The dispatcher/receptionist was polite and professional, took the information, and recognized that our patient was discharging from an outpatient procedure area. It was unexpected that she needed the ride. Your employee understood the urgency of needing to get the patient home asap. I try to do follow up calls with our patients or their family, the day after transports, and if they go to a nursing home or other senior living facility, I try and follow up with them too. The past two people couldn’t say enough about the drivers, the clean vehicles that made them feel safe, and how wonderful that someone ensured they got safely into their home. We have used other services, but none have met such great service for my team and our patients. While they were not horrible by any means, I know we would not have had a ride in less than an hour with other companies we have used. Your dispatcher said 30 minutes to an hour. I don’t have the exact time, but I believe a driver was here before 30 minutes. Thank you and your team for all their hard work.
St. Luke's Hospital, Des Peres
You are a great partner for us to have!
McKnight Place Extended Care
You all have been such great & amazing people to work with, I feel blessed for the opportunity!
St. Andrew's at Francis Place - Skilled Care & Rehabilitation
I just wanted to thank-you for all the assistance you have provided for us during this interim without a full time driver. I can't begin to tell you all the compliments that I have received about your drivers and I would be afraid to leave someone off the list so I won't even try to give names. Your office staff - always polite and friendly - a true pleasure to work with.
St. Luke's Surrey Place Skilled Care & Rehabilitation
360 provides special transportation for people who use wheel chairs. As a nurse, I work with this company closely. Office staff is professional and easy to work with. If transportation times need to be adjusted, they are always flexible and helpful. Attendants are just as kind and professional. Talking to our residents, they all speak highly of transportation services that this company provides. I would give them six stars if I could!
Manor Grove Skilled Nursing Facility, Kirkwood MO