Priority Medical Transport
By 360 Quality Care + Transport Services
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Welcome to PMT! We invite you to explore the new perspectives found on our ALL NEW PMT resource page. We at 360 think it's changing what healthcare providers think about the important role that Non-emergency medical transportation plays in access to care. What's more is the fiscal impact that can be achieved by service providers. Just click on the PMT Genie to your right any time to begin or advance!
Before we dive in, there are six things that will help us understand what PMT is. Hover over the questions below and find your answer!
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The Quick Six
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While learning what we could from the Social Determinants of health, we adjusted our focus on identifying the most vulnerable patients within the Non-Emergency Medical Transportation space (NEMT) - patients most-at-risk who require something more than just the average transportation, volume oriented service. We call it Priority Medical Transport (PMT).
Chronic - Acute - Catastrophic - In-Need - At-Risk
Establishing the criteria for serving those most at-risk is a very necessary paradigm shift towards overcoming sub-optimal outcomes and the costs associated with rising healthcare costs. We have elevated our standards offering our clients, partners and healthcare providers a necessary option, when needing better access to care and improved health outcomes for all. PMT is a focus on "quality" versus "volume".
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360's PMT Program: Improved Access to care
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So who benefits? - our patients and our providers! PMT is the first complete outsource transport option of its kind designed for clients who want to improve access to care, health outcomes and financial performance!
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The 360 Journey
The pandemic provided 360 Quality Care + Transportation Service the perfect opportunity to "tool up" our capacity to make an impact on one of our regions biggest challenges related to or corner of healthcare delivery. The National Academies of Sciences, Engineering, and Medicine (formerly known as the Institute of Medicine) define access to care as the “timely use of personal health services to achieve the best possible health outcomes.” Many people face barriers that prevent or limit access to needed health care services. In our work, we see the role transportation plays in the role of access and want to make a difference.
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As a result, we focused on refining our flagship services and strived to deliver a standard of service higher than we thought we could reach. We would do it with an inspired staff who understands that quality, high touch, reliable transport can and will improve health outcomes for our customers and our community.
We continued to invest in the areas that we thought would have the most impact. We bought more vans, vetted and hired more drivers who care. We empowered them to do what it takes to provide a desirable service based on our collective desire to serve others - we would all learn the benefits, when putting others in front of ourselves. We began to advocate through our marketing. We adapted our moto, "We are Purpose Driven" as a reminder to ourselves and to our clients. As a result we expanded our ability to identify and acknowledge those who needed us the most, seeking to provide our level of service to as many who needed it.
As a result, we have tested, marketed and refined our place in Non-Emergency Medical Transportation (NEMT). We have expanded our operations and found a niche in the corner of the industry that sets us apart . It's called Priority Medical Transport (PMT) and it represents an important new initiative aimed at improving and enhancing the Access to Care issues that are so prevalent in today’s healthcare system.
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What is so important is the fact that we are purpose "driven" by the Social Determinants of Health. SDOH reports that medical transportation is essential to obtaining better access to care and improved health outcomes.
Non-Emergency Medical Transportation and the
Social Determinants of Health
*Healthy People 2030, U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion. Retrieved [date graphic was accessed], from https://health.gov/healthypeople/objectives-and-data/social-determinants-health